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ITIL

ITIL

Information Technology Infrastructure Library

We help customers setup a professional Service Management organization based on ITIL (Information Technology Infrastructure Library). If your today service organization suffers delivery issues like availability issues and general stability issues – then we can help analyze if an ITIL approach may be a good way forward for you

Summary of how to engage with Sdam Consulting:

  • Introductory meeting to explore further
  • collaboration scoping workshop on agreed topics
  • development of agreed deliverables
  • deliverables can take form of reports, meeting participance, workshop development